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A Haven for your healing...

Take a Step Toward A Better Tomorrow 

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Take a Step Toward Better Mental Health

 When life gets difficult, families may need professional intervention to  navigate the challenges in their world.  At Haven Professional Counseling, our goal is to listen to the needs of your family, meet you where you are, and enable you to get to a better place utilizing a bio-psycho-social-spiritual approach that is multi-disciplinary: 

individual and family counseling

occupational therapy

experiential counseling

equine-assisted psychotherapy

group counseling

individualized retreats for your family or small group

If we are unable to provide you with the appropriate services for your needs, we will do our best to refer you to a qualified professional in our network. 

Our mission is to provide our clients with a haven for healing and restoration and equip them with the skills and resources needed to navigate the challenges they face in their daily lives.


Jennifer Thumm, MA, LPC, NCC

President / CEO


Jennifer Thumm is a Licensed Professional Counselor who launched Haven Professional Counseling, LLC in 2017. She earned her master's degree from Geneva College with a concentration in Marriage and Family Counseling, and a certificate in Special Education in 2010. Jennifer received her undergraduate degree in 1999 from Edinboro University in Elementary and Early Childhood Education. She is passionate about working with children and families, doing so in various settings over the past 20 years including teaching, early intervention services, and behavioral and outpatient mental health. Jennifer’s counseling approach utilizes CBT (Cognitive Behavioral Therapy), a Family systems approach, as well as TF-CBT (Trauma Focused Cognitive Behavioral Therapy). Jennifer believes in an approach that works toward health and restoration in the families that she serves using a bio-psycho-social-spiritual approach. She believes in a process that works toward ending generational patterns of dysfunction and abuse, changing the trajectory of lives, and providing clients with a network of community and support to meet the individual needs of their journey. She resides in Mercer County, PA with her husband and three sons.

Jen sees clients at the Mercer, PA and Creative Learning Christian School locations

Brian Murray, BA

Chief Operating Officer

Brian has a Bachelor of Arts Degree in Criminology from the Indiana University of Pennsylvania. He has experience working with juveniles in a variety of settings, to include clinical, outdoor and adventure based counseling. He has held positions as a counselor, therapeutic intervention specialist, and has also facilitated group sessions. As a Christian, Brian is devoted to his faith and has a passion for helping people, especially those who suffer from addictions and substance abuse.

Brian resides in Mercer county, PA with his wife, and enjoys spending time with his family and outdoors.

Brittany Makin, MSW, LCSW, CSAYC

Chief Administrative Officer


Brittany obtained her Master’s Degree in Social Work with a concentration in children, youth and families from Indiana University Indianapolis and her undergrad degrees in Social Work and Addictions Counseling from Indiana Wesleyan University. Brittany is an LCSW and has gained experience working within community mental health settings, addiction settings, non-profit organizations within social work, anti-human trafficking, teenage mental health, and sexual abuse survior settings (with both victims and perpetrators). Brittany has specifically focused in her work at a residential treatment facility in Wabash, IN as a “live in” parent for teen girls struggling with depression, anxiety, self-harm, suicidal thoughts, and poor behavioral management.

She attended the Dr. John Townsend Leadership Program, where she trained in his Character Based Growth Model. She utilizes this model in addition to CBT and TF-CBT throughout her therapeutic work. Brittany is especially passionate about working with teens, empowering women, and helping men and women who have experienced sexual trauma. It is her belief that everyone should be allowed to live in the fullness and freedom that healing can bring. 

Brittany is available to see clients at our Mercer, PA location

Kelli Redfoot, MS, LPC


Kelli Redfoot is a Licensed Professional Counselor who earned her master's degree in Mental Health Counseling from Walden University in 2013. Kelli earned her undergraduate degree in Elementary Education from Grove City College in 2009. She has over 10 years of experience serving and treating individuals and families as a family preservation caseworker, behavioral therapist in the community and school settings, and an outpatient therapist in residential treatment and outpatient settings. Kelli is passionate in helping children, teenagers, individuals, and families learn, grow, and become the best version of themselves. Kelli's counseling approach utilizes Cognitive Behavioral Therapy, Trauma Focused Cognitive Behavioral Therapy, Animal Therapy, and a Family Systems approach. She believes that healing is a life style change that encompasses the mind, body, and spirit. Kelli lives with her husband, children, and fur babies in Grove City

Kelli is available to see clients at our Mercer, PA location.

Katie Lang, MA, LPC, NCC 


Katie Lang is a Licensed Professional Counselor and Nationally Certified. She is currently enrolled in an Addictions Counseling Certificate program at Waynesburg University learning how trauma impacts a person's brain, mind and body. In 2007, she earned her bachelor’s degree in Criminal Justice from Slippery Rock University. Pursuing her passion of psychology, she earned her master’s degree from Edinboro University in Clinical Mental Health Counseling in 2020. Valuing honesty, integrity and patience, Katie takes a compassionate and direct approach with her clients bringing forth unconscious learned responses and applying Cognitive Behavior Therapy, Trauma Therapy, Choice Theory/Reality Therapy, and a Family Systems approach. Katie utilizes a variety of methods, assessments and interventions to make therapy both fun and educational. With 15 years experience working with children and their families, Katie’s goal is to teach the importance of unlearning generational patterns, for every family member to have a voice, and to learn healthier ways to communicate, resolve conflict, and heal from past trauma. Katie resides in Mercer County with her husband and their blended family of 6 children. She enjoys running, interior decorating and ink therapy.

Katie is available to see clients at our Mercer, PA location 

Becky Samsa, MA


Becky Samsa has a MA in Counseling Services from Indiana University of Pennsylvania in 1988, and a BS in Psychology with a minor in Religion from Marywood University in 1984. She also has additional training in Foster / Respite Care. She has experience counseling teens and families as well as within a variety of ministries over the years. In addition to being a counselor at Haven Professional Counseling, Becky has experience as a camp counselor, counselor within a partial hospitalization program, and as a counselor at a residential treatment facility for delinquent and dependent youth.

Becky is passionate about art, music, and humor and looks for opportunities to incorporate these practices into her daily life and therapy practice. She will be accepting clients childhood (10+) through adulthood who are struggling with grief and loss, depression, and anxiety. Becky feels her calling is to facilitate restored hope in lives and help her clients connect with the source of Hope and Truth, Jesus Christ. Becky lives in Grove City, PA with her husband, Rich. 

Becky is available to see clients at our Mercer location,  Grove City Alliance Church, Grove City, PA as well as First Alliance Church, New Castle, PA 

Mandy Keckler, OTR/L

Occupational Therapist

Mandy has been an OT since 1998, when she graduated from The Ohio State University with a bachelor’s degree in Occupational Therapy. For the past 21 years, she has specialized in pediatrics with experience in the following settings: Public school; County school / preschool for special needs; Children’s hospital; Outpatient pediatric clinic; Early Intervention. Mandy has used direct care and parent coaching to work with children with ASD, feeding challenges, developmental disabilities, and more.

Mandy is currently a Core in Training, pursuing certification as a Core Specialist with MNRI® (Masgutova Neurosensorimotor Reflex Integration), and is excited to begin seeing clients at Haven for reflex and sensory integration therapies. MNRI® supports neurodevelopmental education through reflex integration to strengthen the physical, emotional, and cognitive growth of clients. Mandy is passionate about the holistic approach to therapy, and seeks to support clients by addressing frequently overlooked, but foundational pieces of wellness and function.

Mandy lives with her husband in West Middlesex. Their blended family of five children has scattered from CO to VA with just one left at home.

Holly McCready

Retreat Coordinator 

Providing outstanding customer service and creating a warm and friendly atmosphere where clients can relax is Holly’s top priority.  Joining the Haven team in June of 2021, Holly has been able to put her exquisite attention to detail and valuable organizational skills into full effect. Her determination and hard work ethics are key to successfully fulfilling her responsibilities for the Haven team. Prior to joining the Haven Professional Counseling, LLC team, Holly worked as a pharmacy technician for 17 years. She resides in Lowellville, Ohio with her husband, two dogs, and a parakeet. Her favorite places are beaches and lakes. She also enjoys craft shows, cooking, spending time with friends and family, including the family pets.

Michele Mapes, MS, IMH-E©

 Michele Mapes, MS, IMH-E© is passionate about promoting the early relational health of infants and toddlers by supporting those that care for them. Michele is endorsed as an lnfant Family Specialist by the Pennsylvania Association of lnfant Mental Health (PA-AIMH). She obtained her MS from Chatham University in lnfant Mental Health and her BA in Psychology from Allegheny College. Her 20+ years of work experience include serving young children, their families and caregivers in childcare, preschool, foster care, early intervention and home visitor settings. She is involved in several local groups committed to supporting families in our community. Michele works in partnership with Haven Professional Counseling, LLC, to provide Reflective Consultation and Circle of Security-Parenting. Michele resides in Mercer County with her husband and children. 

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